IELTS

Transfer, Cancellation and Refund Policy

Follow these simple steps to initiate the transfer or cancellation of IELTS exam. Read more about refund policy, all in one place.

Transfer

Follow further steps and rules for getting transfer:

STEP 1 - You must complete a Test Date Transfer Form .

STEP 2 - Candidate can request a test day transfer up to five weeks before the test date, free of charge.

STEP 3 - Send the completed form to ielts@edu-action.uz.

NOTE

Request for postponement of your IELTS test must be made strictly 5 weeks before paper based test and 15 days before Computer delivered test date via email or in person only. Transfer can be done only once and the date might be changed up to 3months only.

Cancellation

Follow further steps and rules for getting cancellation:

STEP 1 - You must complete a Request a Refund Form.

STEP 2 - Cancellation more than five weeks ahead of the test date – you will receive a full refund (less a 25% administrative fee).

STEP 3 - Send the completed form to ielts@edu-action.uz.

NOTE - Request for cancellation of your IELTS test must be made strictly 5 weeks before paper based test and 15 days before Computer delivered test date via email or in person only. The test cannot be cancelled, if the test was previously transferred.

(If the test was previously transferred, it cannot be refunded)

Refund/Cancellation: Cancellation/Refund Form must be submitted strictly 5 weeks before the test date via email or in-person only. Cancellation more than 5 weeks ahead of the test date – you will receive a refund less a 25% administrative fee. Cancellation less than 5 weeks ahead of the test date - the candidate will not receive a refund.

Transfer: The candidate can request a test day transfer up to five weeks before the test date, free of charge. Candidates can not change the test dates less than 5 weeks ahead of the test date. The transfer can be made only once and the transfer date can not be more than 3 months from the test date.

Candidates can make Refund/Transfer requests in less then five weeks only in exceptional circumstances. 25% administrative fee applied. Evidence and forms must be provided not more than 5 days after the main test date.

You must complete a Request for Refund or Test Date Transfer Form and send it to ielts@edu-action.uz Please, do not forget to attach appropriate documentation and/or evidence, such as a medical certificate from a qualified medical practitioner, a death notice or certificate or a police report. Contact us for more information.

 

Transfer for speaking

If the candidate is late for speaking or doesn't appear for the test 15 minutes before the registration time he will not be allowed to take the test. 

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